Indirect Instruction,Commands,Requests,and Invitations

Indirect Instruction,Commands,Requests,and Invitat...


Indirect Instruction,Commands,Requests,and Invitations



The Snooze News



Connie: Good morning!This is ConnieSung,bring you' Here's to Your Health,'

a program about modern health issues.

Today,we've invited Dr. Ray Thorpe to talk to us about insomnia

Dr.Thorpe is the director of the Sleep Disorders Clinic.Welcome to the show!



Dr.Thorpe: Thanks,Connie,It's great to be here.



Connie: Your book Night Shift will be coming out soon.In it,you tell people to pay more attention to

sleep disorders. What is the big deal about losing a little sleep?





Dr.Thorpe: I always tell people to think of the biggest industrial disaster that they've ever heard about .

Usually it was caused at least in part by sleep deprivation. Then I ask them to think about

what can happen if they drive when they're tired. Every year,up to 200,000

automobile accidents aer caused by drowsy drivers.

Connie: Wow! That is a big problem.

Dr.Thorpe: And a costly one . We figure that fatigue costs businesses about $70million a year.

Connie: That's astounding! But getting back to the personal level,If I come to your clinic,

What would you advise me to do?

Dr.Thorpe: First,I would find out about some of your habits.If you smoked or drank,

I would tell you to stop.



Connie: Really? A lot of people have a drink to relax.



Dr.Thorpe: Bad idea, Both habits are not only bad for your general health ,but they interfere with sleep.

Connie: What about the old-fashioned remedies like warm milk?

Dr.Thorpe: Actually, a lot of home remedies do make sense. We tell patients

to have a high-carbohydrate snack like a banana before they go to bed.

Warm milk helps too.But I'd advise you not to

eat a heavy meal before bed.

Connie: My doctor told me to get more exercise,but when I run at night . I can't get to sleep.



Dr.Thorpe: It is true that if you exercise regularly. you 'll sleep better.But we always tell patients not to

within three hours of bedtime.



Connie: My mother always said to get up and scrub the floor when I couldn't sleep.

Dr.Thorpe: That works. I advised one patient to balance his checkbook.

He went right to sleep,just to escape from the task.



Connie: Suppose I try these remedies,and they don't help?



Dr.Thorpe: We often ask patients to spend a night at our sleep clinic. We have electronic equipment

that permits us to monitor the patient through the night.

In fact, if you're interested, we can invite you to come to the clinic for a night.

Connie: Maybe I should do that.







insomnia : 失眠

disorder : 混乱

deprivation: deprive 夺取，剥夺，免职

drowsy : 昏昏欲睡的，打瞌睡的；

figure: 外形，轮廓，图案

fatigue: 疲劳，劳累

astounding； 使大吃一惊

interfere: 干涉，干预 ，妨碍

remedies: 治疗法，补救法

high-carbohydrate snack:高碳水化合物食品

Champs: 抽筋

rash: 疹子

bake: 焙，烧







Q:

What can I do to ease an itchy poison ivy rash？

A：

Spread cool,cooked oatmeal over the rash. Also, try soaking the rash in a cool bath with one-fourth cup baking soda. Don't scratch the rash. that will make it worse.



Q:

Bugs seems to love me. Mosquitoes and gnats bite me much more than other people

A:

There are a couple of things you can do to keep the pests away. Eat onion and garlic every day. Your skin will have a slight odor that bugs hate. or ask your doctor about a vitamin B supplement.



QAQAQAQA draft

Cherokee LINC: Writing in English Business Letter

Cherokee LINC: Writing in English Business Letter: "expirt : out of date accuse: blame;censure; bring charges against. take responsibility for someone's behavior pottery: ..."

Writing in English Business Letter

• expirt :         out of date
• accuse:        blame;censure;  bring charges against.
• take responsibility for someone's behavior
• pottery:       ceramics,china
• flaw:            缺点，瑕疵，裂缝
• defective:     faulty
• merchant:    seller,chemercial
• merchandise:goods,things for sale
• rectify:         纠正，整顿
• retailer:        seller.sales.
• puff:            吸一口烟，吹，喷
• flick it :       弹开
• bashing:      猛击头部，攻击，打伤
• Let it go;     forget it
• You have been so good for 3years:  changed bad habit 3 years
• then we are even:   balance
• how'd it go:   how about you feeling
• thumb:        the first finger
• thumbtack:  图钉
• supertition：迷信
• supertitious：迷信的
• fasting：     斋月，斋月活动
• ramadan ：把斋

THE SMART SHOPPER

Dear Smart Shopper,
      I'm a jewelry lover,and I enjoy shopping on line. Unfortunately,I just bought a pair of gold earrings that I don't like. When I  tried to return them,I learned that the seller has a no-return-policy.Don't I have the right to get a refund?
                                                                                        Mad  Madelyn

Dear Mad Madelyn:
        If the merchandise is  defective,the seller must return your money or make an exchange. However,if the merchandise was in good condition when you received it, and if retailer has a no-return-policy,there is nothing you can do.This is true for store purchases as well as internet purchases. In the future,here are some questions you should ask before you buy anything:

• Does the seller say "satisfaction guaranteed or your money back"?
• Is there a time limit on returns,such as two weeks?
• Who pays the shipping costs on items that are return?
• Do you need to return the merchandise in its original package?
• Is the original receipt required?
• Does the retailer give a store credit instead of a cash refund?
• If the retailer has a store in your area,can you return the merchandise to the store instead of shipping it?

       Next time,find the return policy on the merchant's Web site and print it,or ask the merchant for the return policy in writing ,It's important to get all the facts that  you need before you buy!
                                                                                                         Smart Shopper



FORMAT:

Date
First name &last name you are writting to,their title
Name of company
address
postcode

RE: the subject of your letter

Dear Mr./Mrs. last name

paragraph1:
say why you are writing,explaining the problem or complain.

paragraph2,3,etc.
give details needed to give all important imformation:
                    date you purchased it;
                    where you bought it;
                    who did you  talk to and what did they say;
                    copies of warranties, cancelled cheque; invoice,receipts;
                    copy return policy,contracts...

paragraph4
the solution,what you want.    "I want to...."   not"could you....I'd like to  "

paragraph5
Better BusinessBureau;
theaten           You 'll take them to Small Claims Court

the last :    Closing Remark
I hope to hear from you soon....
I look forward to having this problem rectified befor asking for help frm BBB or SCC

Your Sincerely
sign your name(first&last)
cell phone no.

Consumer Affairs

• name of the person;
• the date
• what happen
• write a letter to the business
• copy the receipt and warranties
• better business bureau.

1. for starters,complain to the business ,in person or by phone.
2. next ,complain in writing to sb. in the business's customer-service department. type it  briefly and enclose copies of receipts and warranties.  even can sent letter to business's legal department.
3. Better Business Bureau.

Customer :   Excuse me, ma'am
Clerk       :   Yeah,how can I help you?
Customer :   I'd like to exchang this shirt. It has a flaw...it's stained right over here.

Clerk :         Let me see...Yep,There is a stain,all right. How 'd that happen?
Customer :   It was there when I bought it
Clerk :         Mmm, don't think so.
Customer :   Uhh,it's true.

Clerk :         We  check every item. I don't think so.
Customer :   You saying I 'm a liar
Clerk :         No,but we are careful, I mean ,it's our job.
Customer :   OK,look,just let me speak to your manager
Clerk :         OK,I am sorry,What was it that you wanted again?To exchangeit ,or---?
Customer :   I want to speak to the manager.
Clerk :         Fine,Whatever. Dee! A customer wants to talk to you.
Manager:     How can I  be of assistance?
Customer :  Well,I came in planning to exchange this shirt. ---and it has a stain,see---
Manager:     Yes...
Customer :   But I was treated so rudely by this person, I just want  my money back. I am not  
                   shopping  here  anymore

Manager:     Well I am very sorry about your problem there may have been.
                    Can you tell me what happened here?
Customer :   She accused me of  staining this shirt.
Clerk :         Hey,I was just trying to make sure...
Manager:     Why don't you go to my office and wait for me...Look,I am very sorry .I take
                    responsibility for her behavior. But we'd really like to keep you as a customer.
                    And I'd be glad to exchange this item for you,or give you a full refund,whichever you'd like.
Customer :    I don't know. I don't like being treat  like that. I don't think she cares.
Manager:      Rest assured she will be taught how to treat a valued customer.
Customer :    Well, OK,I guess I'll just exchang it . I like the shirt, after all.
Manager:      Oh,wonderful,well,  thank for understanding . Now ,may I see your receipts,please?

Fighting and Arguing

Sara:    You know ,Richard and James have had this running battle  for month.
            Last night James really let Richard have it. I thought they were going to come to blows.
Diana:   Really? That sounds serious.
Sare:     Richard walk in spoiling for a fight. He  says  'It's time we had this out.'   James looks up and  
             says,'Are you sure you want to take me on?'  Richard says 'yeah,I am sure'
             'Bring it on' says James. And then they went at it-hot and heavy.
Diana:   Wow.
Sara:     Yeah,It was the most exciting game of Ping-pong I have never seen.


Wanting to fight
spoiling to fight;     very eager to fight.
take on someone,also take someone on:   to choose to fight or compete with someone.

Starting a fight
pick a fight,  also start something :  to begin a fight
go at it , also  go at someone  or   let someone have it:    to attack someone physically or with words.
let fly with something:   to say something that will make someone angry
bring it on:  to begin a fight or a competition.

Fighting 
fight it out :   to fight or argue until an agreement is reached.
have it out (with someone):   to argue or fight with someone who has made you angry
come to blows:     to begin to fight physically
take off gloves off : to start fighting or arguing in a more determined way
a running battle:    an argument that continues for a long time.
Hot and heavy :   full of strong emotion.

preventing a fight
keep the peace.



Making complaints
In some countries ,the people often complain.

Eviction Notice

1.
A:      I received an eviction notice from you and I don't understand what  it means
B:      Well, you are behind in your rent;it's a30-day notice to vacate.
A:      You can't make me move just for being late with my rent.
B:      You have been late with your rent sereval times. now,I'm filling suit for back ren to protect myself.
A:      Are you throwing me out?
B:      This notice is to let you know that you'll be evicted by sheriff if you don't make good on your rent.
A:      I f  I catch up on my rent,can I  stay?
B:      You can stay if you catch up and stay caught up .Otherwise,I'll find another renter.
A:      I will go get the money right now.
B:      Thank you, I wouldn't take anything other than cash and cashier's cheque.

2.
A:      I opened my mail.find this eviction notice, and don't know what to do with it
B:      Actually, it's a 30-day notice to vacate the premises.
A:      Just for begining a few days late,sheesh!
B:      This isn't the first time you have been considerably late with the rent .
          I need to start the procedure   to      evict you
A:      Are  you taking my apartment away?
B:      This is a notice to inform you that the sheriff will evicte you in 30days, if you don'tpay up on your rent.
A:      Can I keep the apartment if I pay my rent in full.
B:      You can keep the apartment if you stay caught up on your rent. Otherwise,I need to find someone
         who can make the payment.
A:      I will go write a cheque right now.
B       Thank you, I will need a cashier's cheque or cash,please.

3.
A       What is this eviction notice for?
B       The notice you received is a 30-day notice to vacate for being in arrears  on your payment
A       Are you kidding me?
B        I mentioned to you before that you need to keep up with your rent,
          This notice to evict is letting you    know that I mean business.
A       You cant just throw me out on the street!
B        You have 30days to catch up on your rent,or a sheriff will evict you.
A       Will you still throw me out if I make the rent payment?
B       You can stay,but you might think about looking for a less expensive living arrangment
          if you are  having trouble making the payments.
A       I am going to take care of the rent payment right now.
B       Thank you !The payment needs to be in the form of  cash or cashier's cheque.
ABABABABABABABABABABABABAB

Calling the Landlord to Report a Leak

1.
A:         I have a problem.
B:         What's the problem?
A:         A pipe brusts in my celling.
B:        What do you think that?
A:        There is water dripping from my celling.
B:        Is it causing a blood in your apartment?
A:        No,but my carpet is getting soaked?
B:        How long has this water been dripping?
A:        I t only started leaking today.
B:        I'll have someone come down to fix it right alway.
A:       That's great.
B:       I apologize for the inconvenience.

2.
A:       I 'm calling about a problem with myappartment.
B:       Tell me what the problem is?
A:       There must be a leaking pipe in my celling.
B:       Are you sure ,?How could you tell?
A:       There is water leaking from my celling.
B:        I s the water flooding your appartment?
A:       It's not flooding,but my carpet is beginning to smell.
B:       Has it been leaking long?
A:       I believe it began leaking today.
B:       Someone willbe right up to fix it.
A:       I'd appreciate that.
B:       Let me also apologize about the problem.

3.
A:       I have aproblem that needs fixxing immdiately.
B:       What is it?
A:       I think that a pipe broken in my celling.
B:       How do you know?
A:      The celling is wet and water is dripping onto my carpet.
B:       Your apartment isn't flooding ,is it?
A:       Not yet, but my carpet is wet.
B:       When did this all start?
A:      It just started today.
B:      I'llsend a plumber up to fix it right now.
A:     That would be fabulous.
B:      I 'm sorry about the problem.  ABA