MAKING A PHONE CALL ... from Joseph

1.
A: I need help figuring out how to use this phone.
B:Sure. First you pick up the receiver and hit one of the first three buttons, Do  you hear a tone?
A: Yes,I hear the tone.
B: Ok. Now you dial 9 on the keypad. Do you hear the tone change?
A: Yes, it changed.
B: Well,when you hear it change, that means you have an outside line. Where are you trying to call?
A: I am trying to call home.
B: Ok,well,to dial to the outside, you just now dial the number. For a call inside the company ,just hit the extension number. Do you know the extension?
A: Yes,I have a list of extension.
B: Well, if you ever need help with an extension,  you can dial O.

2.


A: Can you show me how to use this phone?
B: Yes, I can help you with that . Pick up the receiver and hit one of the buttons. Do you hear a tone?
A: No, I don't hear anything
B: Next you dial 9 on the keypad. you should hear the tone change. Did you hear it change?
A: I am not sure.
B: Ok,Well, after you get the line to change you have an outside line. Who are you trying to call?
A: I am trying to call a client.
B: To call a number on the outside you now just dial the number.For inside calls, punch in the extension number,Has someone given you an extension list?
A: No, I don't know anyone's extension.
B: All of the extension are listed on the wall chart over there if you ever need help.
 
3.
A: I wanna make a phone call,can you show me how?
B: Of course, pick up the receiver,hit a button and listen for a tone. Are you hearing it?
A: Yes,now what do I do?
B: Well, after you dial 9 on the keypad, you should hear the tone change.
A: No,nothing changed.
B: When you dial 9 and hear the tone change it means you have an outside line. Who are you trying to call?
A: I am trying to call my boss.
B: For an outside call you now just dial the number. For a company number, you need to know the extension. Do you have a list of extension?
A: I know a few extensions but I don't know all of them.
B: You should always look an extension up on the company website. 




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